Return and exchange periods
If you want to return or exchange your purchase, please know that the time period begins the day you receive your product and applies to new, clearance, open-box, refurbished and pre-owned products. This policy applies to purchases from GlobalTech, Computer and Cellphone Store Outlet, GlobalTech Business.
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Member status
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Standard
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Globaltech™ members
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Most products
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15 days
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30 days
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Activatable Devices*
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14 days
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14 days
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How to return an item
Gather the purchases you want to return, along with the original contents and packaging.
Return at a store
You may return any item purchased on computerandcellphonestore.com at any GlobalTech store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID.
Use our prepaid return label
You will get free shipping on your return by using our pre-paid label. Log in to your computerancellphonestore.com account to locate your order. Print a prepaid shipping label. Put the return label on the package and take it to an authorized UPS drop off location and ship it to us during your return period.
Some exclusions apply
